FAQs

Frequently Asked Questions

Where do you ship?

We offer shipping within Australia and to selected international destinations. Shipping options and costs are displayed at checkout.

How long does shipping take?

Delivery times depend on your location and selected shipping method. Estimated delivery times are provided in our Shipping Policy.

Do you offer free shipping?

Yes! We offer free standard shipping within Australia.

Can I return or exchange my jewellery?

Please refer to our Refund Policy for information about returns, exchanges and your rights under Australian Consumer Law.

Will my jewellery arrive in gift packaging?

Each order is thoughtfully packaged in our signature jewellery pouch, making it lovely for gifting or treating yourself.

How can I contact you?

For questions about your order or our jewellery, please reach out through our Contact Us page. We’re always happy to help!